Privacy Policy.

Who We Are

Distrophonic Music is a digital music distribution and rights-management platform for independent artists, music professionals and record labels.

In this Privacy Policy, “Distrophonic Music,” “Distrophonic,” “we,” “us,” and “our” refer to the Distrophonic Music service and the business operating it. “You” refers to a visitor, customer, artist, label representative, account holder or other person who interacts with our services.

Information We Collect

The information we collect depends on how you use Distrophonic Music. We may collect the following categories of information.

Account and identity information

• Name, artist name, label name and account username.
• Email address, telephone number and business contact details.
• Account password in protected or hashed form.
• Country, address and other profile information you choose to provide.
• Information needed to verify identity, ownership, authority or eligibility when reasonably required.

Release and catalogue information

• Artist names, featured artists, contributors, songwriters and labels.
• Release titles, track titles, genres, release dates and metadata.
• UPC, ISRC and other catalogue identifiers.
• Audio files, artwork, credits, ownership information and distribution instructions.
• Store selections, takedown requests and catalogue-transfer information.

Payment, royalty and payout information

• Subscription status, billing history and transaction references.
• Royalty statements, earnings, sales and streaming information.
• Payout-method details and information required to process withdrawals.
• Tax or compliance information when required for a particular payment or legal obligation.

Technical and usage information

• IP address, browser type, device type and operating system.
• Approximate location derived from IP address.
• Login events, security logs and activity within our website or dashboard.
• Cookie identifiers, referring pages and basic website analytics.

Communications

• Support tickets, emails and other communications with us.
• Copyright, rights-management, dispute or verification documentation you submit.
• Feedback, complaints and other information you voluntarily provide.

How We Use Information

We may use personal information to:

• Create, maintain and secure your Distrophonic account.
• Provide music distribution, catalogue and dashboard services.
• Deliver releases to digital music services and other distribution partners selected or supported through our service.
• Process subscriptions, payments, royalty reporting and payout requests.
• Verify account ownership, music rights, release authority or identity where appropriate.
• Review submitted releases and respond to copyright or rights-management matters.
• Provide technical support and respond to customer requests.
• Send important service, account, security and transactional messages.
• Detect, investigate and prevent abuse, fraud, unauthorized access and violations of our terms.
• Maintain, troubleshoot, improve and measure the performance of our services.
• Comply with legal obligations, court orders and valid legal requests.
• Establish, exercise or defend legal claims.

Legal Bases for Processing

Where applicable data-protection law requires a legal basis, our processing may rely on one or more of the following:

Music, Release and Catalogue Data

Music distribution requires us to process information that may be intended for public display or transmission to third-party music services. This can include artist names, release titles, artwork, credits, label information, release dates, identifiers and other release metadata.

When you submit a release, you instruct us to use and transmit the submitted catalogue information as reasonably necessary to review, manage and distribute that release. Information delivered to a digital music service may also be handled under that service’s own terms and privacy practices.

You are responsible for ensuring that you have the authority to submit personal information relating to collaborators, songwriters, featured artists, representatives or other third parties included in your release data.

Payments, Subscriptions and Royalties

Payment transactions may be handled by payment service providers acting on our behalf. Those providers may collect payment-card or billing information directly. Distrophonic may receive transaction status, billing references, subscription information and limited payment-related data needed to maintain your account.

We may also process royalty statements, earnings information, payout records and payout-method information to provide reporting and withdrawal features.

When We Share Information

We may disclose information only as reasonably necessary for the purposes described in this Policy, including to the following categories of recipients.

Digital music and distribution partners

Release metadata, audio, artwork and related catalogue information may be shared with digital stores, streaming services, social platforms, content-identification services and distribution partners as needed to deliver and administer releases.

Service providers

We may use vendors that provide hosting, cloud infrastructure, email delivery, payment processing, analytics, security, customer support and other operational services.

Legal and safety disclosures

We may disclose information when we reasonably believe disclosure is required by applicable law, legal process, a valid governmental request, or is necessary to protect rights, safety, security, users or the integrity of our services.

Business transactions

If Distrophonic is involved in a merger, acquisition, reorganization, financing, sale of assets or similar business transaction, information may be transferred as part of that transaction subject to appropriate legal protections.

Cookies and Analytics

Our website may use cookies and similar technologies that are necessary for login sessions, security, preferences, checkout functionality and basic website measurement.

Depending on the technologies enabled on our website, cookies may help us understand page performance, identify errors, remember settings and protect accounts from abuse.

You can control many cookies through your browser settings. Blocking certain essential cookies may prevent some website or dashboard features from working correctly.

International Data Transfers

Distrophonic Music operates internationally and works with service providers and music-distribution partners in multiple countries. Your information may therefore be processed or stored in a country different from the country where you live.

Where required by applicable law, we take appropriate steps to use lawful transfer mechanisms or contractual protections for international transfers of personal information.

How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business and financial records, administer royalties and payouts, resolve disputes, enforce agreements, prevent fraud and comply with legal obligations.

Retention periods vary depending on the type of information and why we process it. For example, some transaction, royalty, tax, accounting, copyright or legal records may need to be kept after an account is closed.

When information is no longer required, we may delete it, anonymize it or securely isolate it until deletion is practicable, subject to applicable law and backup-system limitations.

Data Security

We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

No method of internet transmission or electronic storage can be guaranteed to be completely secure. You are also responsible for protecting your account credentials, using a strong password and notifying us if you suspect unauthorized account access.

Your Privacy Rights

Depending on where you live and the law that applies to you, you may have rights relating to your personal information. These may include the right to:

• Request information about how your personal data is processed.
• Access personal information we hold about you.
• Correct inaccurate or incomplete personal information.
• Request deletion of personal information in certain circumstances.
• Request restriction of certain processing.
• Object to certain processing.
• Receive certain data in a portable format where applicable.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with an applicable data-protection authority.

To make a privacy request, email support@distrophonic.com. Please write “Privacy Request” in the subject line and describe the request. We may need to verify your identity or authority before completing a request.

Some rights are subject to legal exceptions. For example, we may need to retain information where required for tax, accounting, fraud-prevention, contractual, copyright, dispute or other legal purposes.

California Privacy Notice

If California privacy law applies to your relationship with Distrophonic, you may have additional rights regarding certain personal information, subject to statutory requirements and exceptions.

Depending on applicability, those rights may include requesting information about categories of personal information collected, sources, purposes and disclosures; requesting access, correction or deletion; and exercising other choices provided by applicable California law.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Children’s Privacy

Distrophonic Music is intended for users who can lawfully enter into the applicable service agreement. Our services are not directed to children under 13, and a higher minimum age may apply where required by local law.

If we learn that personal information from a child was collected in circumstances requiring parental consent and valid consent was not provided, we will take reasonable steps to address the information as required by applicable law.

A parent or legal guardian who believes a child has provided personal information improperly may contact us at support@distrophonic.com.

Third-Party Websites and Services

Our website or dashboard may link to or interact with third-party services. Those services may have their own terms and privacy policies. This Privacy Policy does not control how an independent third party processes information under its own authority.

We encourage you to review the privacy information provided by any third-party service you use in connection with Distrophonic.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technologies or legal requirements.

When we update the Policy, we will revise the effective date at the top of this page. If a change is material and applicable law requires additional notice, we may provide notice through the website, dashboard, email or another appropriate method.